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Frequently asked questions
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Made to measure sizing

Thomas
Measurements taken on
DD/MM/YYWe make our shoes made to measure, using your exact feet measurements to create shoe base models ("shoe lasts") that perfectly fit your feet for the best comfort.
Based on your exact measurements we generate two shoe lasts, perfectly corresponding to each of your two feet. A shoe last is a blueprint which serves as the basis for the shoemaker to build a shoe on.
Quick steps
- 1. Download the App: Please click on the provided link below to get our "Forma Prior" app.
https://apps.apple.com/app/forma-prior/id6751052026 - 2. Scan Your Feet: Follow the in-app instructions to take a series of pictures of your feet.
- 3. Store Measurements: The app will store the measurements in your user account data, so be sure to use the same account as for the webshop.
- 4. Uninstall the App: Once done, feel free to uninstall the app from your phone.
- 5. Select Measurements: When customizing a shoe in the configurator, your saved measurements will be automatically updated in the sizing panel.
Enjoy your perfectly fitting shoes!
Return policy:
Instead of a standard return policy, we offer an adjustment service—an additional iteration of fitting to ensure maximum comfort.
If something doesn’t feel quite right, simply let us know where the issue is, and our shoemakers will refine the fit for you.
To facilitate any necessary adjustments, we kindly ask that you keep the original packaging. Our shoes are crafted with precision to fit your unique needs, following a process similar to traditional shoemakers.
Have a question?
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Here is how it works
If something doesn’t feel quite right, simply let us know where the issue is, and our shoemakers will refine the fit for you.
Craft
We build the shoes to your exact measurements and configurations.
Adaption
Wear the shoes for two weeks to let the leather adapt to your shape of feet.
Fitting
In case there are any areas of discomfort, we offer you the possibility to send back your shoes to our shoemakers with your feedback and we will adjust the shape of the shoes again.
Adaption
Get used to your fitted shoes. Wear the shoes for two weeks to let the leather adapt to your shape of feet.
Return policy:
Instead of a standard return policy, we offer an adjustment service—an additional iteration of fitting to ensure maximum comfort.
To facilitate any necessary adjustments, we kindly ask that you keep the original packaging.

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