Ordering & Payment
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How do I place an order?
Browse our online shop, choose your model, and use the configurator to design your pair. Once complete, simply proceed to checkout and confirm your order.
Which payment methods are accepted?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, as well as Apple Pay, Google Pay, and Klarna where available.
Do you support Klarna or installment payments?
Yes. Klarna is available in supported regions, allowing you to split payments where the service is offered.
Which currency will I be charged in?
All orders are processed in EUR.
Can I cancel my order after placing it?
As our shoes are custom-made, cancellation is generally not possible. In rare cases where no work has begun, we may be able to accommodate a cancellation if you contact us immediately.
Do you offer gift cards or promotions?
Yes. We offer digital gift cards that can be applied at checkout. Promotions are occasionally available through events or newsletters—subscribe to stay informed.